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Getting Started
This section describes tasks that can be performed with Intershop Order Management. Furthermore, information about access and navigation is provided.
Platform Administration
This section describes administration tasks including managing users, roles and permissions.
Managing Customers
This section describes tasks related to customers. This includes for example searching customers, managing customer details and invoices.
Managing Orders
This section describes tasks related to orders. This includes for example searching orders, managing order information and return labels as well as downloading order documents.
Managing Products
This section describes tasks related to products. This includes for example searching, exporting and editing products.
Managing Transmissions
This section describes how to search for transmissions and perform bulk operations.
References
This section describes important concepts as well as symbols and icons that are relevant for understanding how Intershop Order Management works.

Home
Managing Customers
This section describes tasks related to customers. This includes for example searching customers, managing customer details and invoices.
Viewing Orders

Getting Started
This section describes tasks that can be performed with Intershop Order Management. Furthermore, information about access and navigation is provided.
Platform Administration
This section describes administration tasks including managing users, roles and permissions.
Managing Customers
This section describes tasks related to customers. This includes for example searching customers, managing customer details and invoices.
Managing Orders
This section describes tasks related to orders. This includes for example searching orders, managing order information and return labels as well as downloading order documents.
Managing Products
This section describes tasks related to products. This includes for example searching, exporting and editing products.
Managing Transmissions
This section describes how to search for transmissions and perform bulk operations.
References
This section describes important concepts as well as symbols and icons that are relevant for understanding how Intershop Order Management works.

Viewing Orders

To view the orders of a customer:

Search for the customer.
For details, see Searching Customers.
In the result list, click on the customer number you want to edit.
This opens the customer detail page and immediately displays the Orders tab.
Click on an order number to view the details of an individual order.
This takes you to the order detail page (see Order Detail Page Overview).