Managing Customers
This section describes tasks and topics related to customers. This includes:
- Getting Started
This section describes tasks that can be performed with Intershop Order Management. Furthermore, information about access and navigation is provided.
- Platform Administration
This section describes administration tasks including managing users, roles and permissions.
- Managing Customers
This section describes tasks related to customers. This includes for example searching customers, managing customer details and invoices.
- Managing Orders
This section describes tasks related to orders. This includes for example searching orders, managing order information and return labels as well as downloading order documents.
- Managing Products
This section describes tasks related to products. This includes for example searching, exporting and editing products.
- Managing Transmissions
This section describes how to search for transmissions and perform bulk operations.
- References
This section describes important concepts as well as symbols and icons that are relevant for understanding how Intershop Order Management works.