Getting Started

Welcome to the online help for the Intershop Order Management.

The user guide is divided into the following chapters:

  • Getting Started

    This section describes tasks that can be performed with Intershop Order Management. Furthermore, information about access and navigation is provided.

  • Platform Administration

    This section describes administration tasks including managing users, roles and permissions.

  • Managing Customers

    This section describes tasks related to customers. This includes for example searching customers, managing customer details and invoices.

  • Managing Orders

    This section describes tasks related to orders. This includes for example searching orders, managing order information and return labels and downloading order documents.

  • Managing Products

    This section describes tasks related to products. This includes for example searching, exporting and editing products.

  • Managing Transmissions

    This section describes how to search for transmissions and perform bulk operations.

  • References

    This section describes important concepts as well as symbols and icons that are relevant for understanding how Intershop Order Management works.

Related information: