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Getting Started
This section describes tasks that can be performed with Intershop Order Management. Furthermore, information about access and navigation is provided.
Platform Administration
This section describes administration tasks including managing users, roles and permissions.
Managing Customers
This section describes tasks related to customers. This includes for example searching customers, managing customer details and invoices.
Managing Orders
This section describes tasks related to orders. This includes for example searching orders, managing order information and return labels as well as downloading order documents.
Managing Products
This section describes tasks related to products. This includes for example searching, exporting and editing products.
Managing Transmissions
This section describes how to search for transmissions and perform bulk operations.
This section describes important concepts as well as symbols and icons that are relevant for understanding how Intershop Order Management works.

These materials are subject to change without notice. These materials are provided by Intershop Communications AG and its affiliated companies ("Intershop Group") for informational purposes only, without representation or warranty of any kind, and Intershop Group shall not be liable for errors or omissions with respect to the materials. The only warranties for Intershop Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

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Contact information: documentation@intershop.com