Managing Shipping Settings

Channel administrators can define channel-wide shipping settings, including ship time ranges as well as surcharge and override options.

Defining Ship Time Ranges

These preferences determine the channel-wide, default ship time ranges ("ready for shipment" and "shipping time"). To set the corresponding values:

  1. Select the management context from the context selection box, then select Preferences.
    This displays the Preferences overview page.
  2. Select Shipping Settings.
    The details page is displayed.
  3. In the Ready for Shipment and Shipping Time section, set the corresponding values.
    Table 1. Channel shipping settings
    Preference Description
    Ready for Shipment The time (from-to in days) it takes to have the product ready for shipping after the order has been received. Can be overwritten by a product-specific value (see Standard Product Attributes).
    Shipping Time The time (from-to in days) it takes to have the product actually delivered to the recipient.
  4. Click Apply to save your settings.
    Otherwise, click Reset to discard your changes.

Defining Surcharge and Override Combination Options

These preferences determine the channel-wide default combination behavior for each shipping surcharge or override action, which will be applied if not otherwise specified with the individual shipping rule, see Editing Shipping Rule Actions.

To define the standard surcharge or override action behavior:

  1. Select the management context from the context selection box, then select Preferences.
    This displays the Preferences overview page.
  2. Select Shipping Settings.
    The details page is displayed.
  3. In the Default Behavior section, set the default behavior for each surcharge or override type.
    The following combination options are available:
    • For surcharge actions:

      Add up all surcharges, Apply highest surcharge only, Apply lowest surcharge only

    • For override actions:

      Apply highest override only, Apply lowest override only

  4. Click Apply to save your settings.
    Otherwise, click Reset to discard your changes.

Enabling Pick Up in Store

To enable in-store pick-up:
  1. Select the management context from the context selection box, then select Preferences.
    This displays the Preferences overview page.
  2. Select Shipping Settings.
    The details page is displayed.
  3. Select the checkbox Pick Up in Store.
    To disable Pick Up in Store, deselect the checkbox.
  4. Click Apply to save your settings.
    Otherwise, click Reset to discard your changes.