Customer Overview
This section describes the customer overview page.
After you have started a contact session (see Starting a Contact Session), the Intershop Customer Engagement Center displays the customer overview page.
The customer overview page is your one-stop location to:
- View the customer's recent orders,
- Check customer data,
- Access the functionality for handling the customer's request, like CoBrowsing, processing carts and orders or generating and applying coupons.