Generating Cluster Information Reports

Using the Cluster Information manager, system administrators can compile basic system information reports for selected servers. The report generation can be configured to be executed upon server start, or can be triggered manually at any time when the application is running ('snapshots'). For information on available information types, refer to Cluster Information Reports: Information Types.

Note: Some cluster information options (ORM Cache, Loaded Pipelets, Locking Conflicts) may be time and resource consuming and may impact the system performance. They should be enabled only if the information is crucial to the system maintenance.
To generate a cluster information report:
  1. In the Intershop System Management navigation bar, open Installation Maintenance | Cluster Information.
    The Cluster Information detail page is displayed.
  2. Open either the Startup tab or the Snapshot tab.
    Reports configured on the Startup tab will be generated upon server start, whereas reports configured on the Snapshot tab are intended to be generated manually.
  3. In the Application Server section, select the intended application server(s) and click Apply.
  4. In the Information section, select the required information type(s) and click Apply.
    For details about the available information types, refer to Cluster Information Reports: Information Types.
  5. For snapshot reports, click Create Snapshot.
The snapshot report is generated immediately. Configured startup reports are generated upon the next server start.

The generated report information files are available in the information files manager. For further details, see Managing Information Files.

Cluster Information Reports: Information Types

The following tables list the corresponding information that is available for each report type.

Table 1. Startup information types
Information Type Description
Application Server Information Application server name, IP, port, and existing server groups
Application Software Information Intershop Commerce Management version number and product ID
Operating System Operating system name and version
Java Java environment version
Loaded Cartridges Name, path, and version of the loaded cartridges
Database Basic database information like server name, port, and user
JDBC Driver Loaded JDBC driver version
Table 2. Snapshot information types
Information Type Description
Application Server Process Basic values like RAM usage, CPU usage, disc space
ORM Cache Detailed information about loaded persistent objects
Java VM Resources Java VM heap usage information
Threads Detailed information about active threads
Properties All used properties with current values
Loaded Pipelets Loaded pipelets with package structure (Be aware that this operation might need considerable resources and time to process.)
Locking Conflicts Processes that tried to lock the same resource at the same time