Accessing and Navigating the Installation Maintenance Module

To enter the Installation Maintenance module:

Select Installation Maintenance from the Intershop System Management navigation bar.
This opens the overview page, which lists the available tasks and allows for accessing the corresponding managers.
Figure 1. Installation Maintenance overview page
Installation Maintenance overview page

The following managers are available:

  • Cluster Information

    Allows for compiling basic system information upon server start or at runtime ("snapshots").

  • Dump Generation

    Allows for creating thread dumps and heap dumps.

  • Information Files

    Allows for managing the generated information files and sending them to Intershop Support.