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  • Introduction

    This section provides an overview of basic concepts and architectural features used in Intershop Commerce Management.

  • Catalogs and Products

    This section introduces catalog and product concepts and outlines administrative tasks related to repository management, catalog management, and import & export.

  • Content Management

    This section covers tasks related to creating, managing and sharing master pages, components and other assets that are subject to content management.

  • Online Marketing

    This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.

  • Orders and Fulfillment

    This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.

    • Order Management: Concepts
    • Payment Methods: Concepts
    • Order Management
      • Order Overview
      • Viewing Orders
      • Searching Orders
      • Viewing Order Details and Line Item Details
      • Viewing Order Promotions
      • Viewing Order Payment Details
    • Shipping Configuration Management
    • Payment Method Management
    • Order Export and Import
    • Shipping Data Import and Export
    • Quote Management
  • Customer Management

    This section outlines concepts and administrative tasks related to managing customer profiles and customer segments. The chapter also covers customer import and export tasks.

  • Operation and Maintenance

    This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.

  1. Home
  2. Orders and Fulfillment

    This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.

  3. Order Management
  • Introduction

    This section provides an overview of basic concepts and architectural features used in Intershop Commerce Management.

  • Catalogs and Products

    This section introduces catalog and product concepts and outlines administrative tasks related to repository management, catalog management, and import & export.

  • Content Management

    This section covers tasks related to creating, managing and sharing master pages, components and other assets that are subject to content management.

  • Online Marketing

    This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.

  • Orders and Fulfillment

    This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.

    • Order Management: Concepts
    • Payment Methods: Concepts
    • Order Management
      • Order Overview
      • Viewing Orders
      • Searching Orders
      • Viewing Order Details and Line Item Details
      • Viewing Order Promotions
      • Viewing Order Payment Details
    • Shipping Configuration Management
    • Payment Method Management
    • Order Export and Import
    • Shipping Data Import and Export
    • Quote Management
  • Customer Management

    This section outlines concepts and administrative tasks related to managing customer profiles and customer segments. The chapter also covers customer import and export tasks.

  • Operation and Maintenance

    This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.

Order Management

This page serves as an overview for the topic. Available tasks for this topic can be found here:

  • Order Overview
  • Viewing Orders
  • Searching Orders
  • Viewing Order Details and Line Item Details
  • Viewing Order Promotions
  • Viewing Order Payment Details

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