Intershop Documentation Center

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Introduction
This section provides an overview of basic concepts and architectural features used in Intershop Commerce Management.
Catalogs and Products
This section introduces catalog and product concepts and outlines administrative tasks related to repository management, catalog management, and import & export.
Content Management
This section covers tasks related to creating, managing and sharing master pages, components and other assets that are subject to content management.
Online Marketing
This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.
Orders and Fulfillment
This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.
Customer Management
This section outlines concepts and administrative tasks related to managing customer profiles and customer segments. It also covers customer import and export tasks.
Operation and Maintenance
This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.

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Operation and Maintenance
This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.
Intershop Commerce Management User Import and Export
Importing Intershop Commerce Management Users (CSV)

Introduction
This section provides an overview of basic concepts and architectural features used in Intershop Commerce Management.
Catalogs and Products
This section introduces catalog and product concepts and outlines administrative tasks related to repository management, catalog management, and import & export.
Content Management
This section covers tasks related to creating, managing and sharing master pages, components and other assets that are subject to content management.
Online Marketing
This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.
Orders and Fulfillment
This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.
Customer Management
This section outlines concepts and administrative tasks related to managing customer profiles and customer segments. It also covers customer import and export tasks.
Operation and Maintenance
This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.

Importing Intershop Commerce Management Users (CSV)

To import user data in CSV format:

In the navigation bar, select Organization | Import & Export.
This displays the User Import & Export manager.
Upload the file to be imported.
For details, see Uploading User Import Files.
In the Users (CSV) row, click Import.
A file format dialog and a list of files that can be imported are displayed.
Specify the file details.
Specify the mapping template to use, the field delimiter, the format line number and, if applicable, the custom format line.
Select file to import, then click Next.
The import file is now validated. When successful, the number of users is displayed. In case of errors, error messages are generated. You can also download the log file.
Select the import mode.
The available import modes include OMIT, IGNORE, UPDATE, REPLACE, DELETE, and INITIAL. For import mode details, see Standard Import Modes.
Click Import.
The import process is started immediately. The Import & Export Status dialog is displayed.