Once files have been exported, they can be downloaded from the system. To download a file that has been exported:
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In the navigation bar, select Organization | Import & Export.
This displays the User Import & Export manager.
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In the Import & Export row, click Download.
A list of files that have been exported is displayed.
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Click a file name to save the corresponding file.
This displays the browser's download dialog, prompting you to save the file.
Tip: After you have downloaded and saved export files, Intershop recommends to delete the export files in order to save system resources.