Managing Freight Classes

Create, edit and manage freight classes and associated eligible shipping methods and destination regions. Freight classes are intended to be associated with products or catalog categories. For details, see Product Management or Standard Catalog Management.

Note: Make sure to keep at least one freight class as default or fallback option, which is used in case there is no specific freight class specified with a product.

Creating Freight Classes

To create a new freight class:
  1. Open the Freight Class manager.
    Select the channel from the context selection box, then select Orders | Shipping Configuration. Then click Freight Classes. This displays a list of all freight classes defined for the current channel.
  2. Click New.
    The Freight Class detail view is displayed.
  3. Specify the mandatory information.
    Mandatory data include name and ID. Optional information include the Active flag, the Default flag and a description.
    Table 1. Additional freight class flags
    Property Description
    Ship Alone Indicates whether a product with this freight class must be shipped in its own container.
    Digital Indicates that the product with this freight class is a digital product to be shipped electronically.
    Service Indicates that the product with this freight class is a service or customization item, which does not imply any shipping costs.
  4. Click Apply.
    This creates the freight class. You can now proceed to associating eligible shipping methods and destination regions (see Defining Eligible Shipping Methods and Destination Regions).

Editing Freight Classes

To edit the details of an existing freight class:
  1. Open the Freight Class manager.
    Select the channel from the context selection box, then select Orders | Shipping Configuration. Then click Freight Classes. This displays a list of all freight classes defined for the current channel.
  2. Click the name or ID of the intended freight class.
    This opens the detail view of the freight class.
  3. Edit the data as necessary.
  4. Click Apply to save your settings.
    Otherwise, click Reset to discard your changes.

Deleting Freight Classes

To delete a freight class:
  1. Open the Freight Class manager.
    Select the channel from the context selection box, then select Orders | Shipping Configuration. Then click Freight Classes. This displays a list of all freight classes defined for the current channel.
  2. Select the checkbox for the freight class to be deleted.
  3. Click Delete, then OK to confirm the deletion.
    The selected freight class is removed from the current channel.

Defining Eligible Shipping Methods and Destination Regions

Tip: Be aware that defining eligible shipping methods and destination regions automatically enables the corresponding country in the storefront (e.g., for registration or address forms).

To define the shipping method/destination region associations for a freight class:

  1. Open the Freight Class manager.
    Select the channel from the context selection box, then select Orders | Shipping Configuration. Then click Freight Classes. This displays a list of all freight classes defined for the current channel.
  2. Click the name or ID of the intended freight class.
    This opens the detail view of the freight class.
  3. Open the Freight Eligible Shipping Methods tab.
  4. Select a shipping method and a destination region, and click Add.
    This associates the shipping method/destination region combination with the current freight class.
    Note: Technically, you can combine any shipping method with any destination region, thus associate multiple shipping method/region sets with one freight class.

To remove a shipping method/destination region combination, select the checkbox of the intended item and click Remove. A confirmation box appears to confirm the removal. Click OK to confirm the operation.