Intershop Documentation Center

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Introduction
This section provides an overview of basic concepts and architectural features used in Intershop Commerce Management.
Catalogs and Products
This section introduces catalog and product concepts and outlines administrative tasks related to repository management, catalog management, and import & export.
Content Management
This section covers tasks related to creating, managing and sharing master pages, components and other assets that are subject to content management.
Online Marketing
This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.
Orders and Fulfillment
This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.
Customer Management
This section outlines concepts and administrative tasks related to managing customer profiles and customer segments. It also covers customer import and export tasks.
Operation and Maintenance
This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.

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Orders and Fulfillment
This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.
Order Management: Concepts
Shipping Configuration

Introduction
This section provides an overview of basic concepts and architectural features used in Intershop Commerce Management.
Catalogs and Products
This section introduces catalog and product concepts and outlines administrative tasks related to repository management, catalog management, and import & export.
Content Management
This section covers tasks related to creating, managing and sharing master pages, components and other assets that are subject to content management.
Online Marketing
This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.
Orders and Fulfillment
This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.
Customer Management
This section outlines concepts and administrative tasks related to managing customer profiles and customer segments. It also covers customer import and export tasks.
Operation and Maintenance
This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.

Shipping Configuration

Intershop Commerce Management provides a simple, yet powerful interface to create shipping configurations that can combine shipping methods, freight classes and destination regions. For each channel, you can define an individual set of shipping configurations, which are then available in the corresponding channel storefront.

For shipping configurations, the following aspects are of importance:

Shipping Method

Shipping methods define the way of delivering purchased products to the buyer. In addition to shipping charges, which are added to the order subtotal, shipping time in days and a validity period, Intershop Commerce Management operators can manage the display order for shipping methods in the storefront.
Destination Regions

Intershop Commerce Management operators can define destination regions, which are then at the operator's disposal for setting up available shipping methods, shipping charges and shipping restrictions.
Freight Classes

Intershop Commerce Management operators can define freight classes and assign eligible shipping methods and destination regions. Freight classes are intended to be associated with products or catalog categories.
Shipping Rules

Shipping rules provide a means to manage exceptions to the defined shipping configurations, for example, to restrict specific shipping methods to certain destination regions or to exclude individual products from being shipped to certain destination regions.

Some shipping rules apply to "shipping buckets", i.e., groups of product line items with the same shipping method and the same ship-to address.

For details, see Shipping Configuration Management.