Intershop Documentation Center

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Introduction
This section provides an overview of basic concepts and architectural features used in Intershop Commerce Management.
Catalogs and Products
This section introduces catalog and product concepts and outlines administrative tasks related to repository management, catalog management, and import & export.
Content Management
This section covers tasks related to creating, managing and sharing master pages, components and other assets that are subject to content management.
Online Marketing
This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.
Orders and Fulfillment
This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.
Customer Management
This section outlines concepts and administrative tasks related to managing customer profiles and customer segments. It also covers customer import and export tasks.
Operation and Maintenance
This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.

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Online Marketing
This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.
Gift Card and Gift Certificate Management
Viewing Gift Cards and Gift Certificates

Introduction
This section provides an overview of basic concepts and architectural features used in Intershop Commerce Management.
Catalogs and Products
This section introduces catalog and product concepts and outlines administrative tasks related to repository management, catalog management, and import & export.
Content Management
This section covers tasks related to creating, managing and sharing master pages, components and other assets that are subject to content management.
Online Marketing
This section introduces online marketing concepts and outlines administrative tasks related to managing promotions and discounts, coupons and gift certificates, affiliate partners and partner programs, and short links.
Orders and Fulfillment
This section introduces the order process and outlines administrative tasks related to managing orders, including order status handling and order export, as well as managing shipping methods and payment methods.
Customer Management
This section outlines concepts and administrative tasks related to managing customer profiles and customer segments. It also covers customer import and export tasks.
Operation and Maintenance
This section gives an overview of typical activities in the context of managing the organization, channels, applications, partners, services and mass-data business operations.

Viewing Gift Cards and Gift Certificates

To view all gift certificates that have been issued:

Select the sales channel from the context selection box.
This opens the navigation bar of the sales channel.

From the navigation bar, select Marketing | Gift Cards & Gift Certificates.

The Gift Cards & Gift Certificates manager is displayed showing a list of all gift certificates for the management context. Use the simple and advanced search to narrow the list of gift certificates shown. Among other information, the amount left and the current state are shown for each gift card/gift certificate. The following table describes the possible states:

Table 1. Gift Card/Gift Certificate States
State	Description
Pending	The gift certificate has not been redeemed yet.
Partially Redeemed	The gift certificate has already been redeemed. The gift certificate can be redeemed again to use up the amount left.
Redeemed	The gift certificate has been redeemed. There is no amount left.

Click the gift card/gift certificate code.
This opens the detail view for the gift card/certificate.