Managing Customer Addresses

Managing a customer's addresses involves creating, editing or deleting addresses.

Note: Each registered customer has at least one address. This address cannot be deleted and is referred to as the customer's Contact Address.

Creating Customer Addresses

To create a new customer address:
  1. Select the channel from the context selection box, then select Customers | Customers.
    This displays all customers and users in a single list view.
  2. Click the name or ID of the customer.
    This displays the Customer detail view.
  3. Change to the Addresses tab.
    This lists all addresses assigned to the customer.
  4. Click New.
    This displays an empty address form.
  5. Specify the required information for the new customer address.
  6. Click Apply.
    The new customer address is created.

Editing Customer Addresses

To edit an existing customer address:
  1. Select the channel from the context selection box, then select Customers | Customers.
    This displays all customers and users in a single list view.
  2. Click the name or ID of the customer.
    This displays the Customer detail view.
  3. Change to the Addresses tab.
    This lists all addresses assigned to the customer.
  4. Click the name of the address to be edited.
    This displays the address data.
  5. Edit the information as required.
  6. Click Apply.
    Otherwise, click Cancel to discard the changes.

Deleting Customer Addresses

To delete a customer address:
  1. Select the channel from the context selection box, then select Customers | Customers.
    This displays all customers and users in a single list view.
  2. Click the name or ID of the customer.
    This displays the Customer detail view.
  3. Change to the Addresses tab.
    This lists all addresses assigned to the customer.
  4. Select the checkbox of the address to be deleted.
  5. Click Delete, and confirm the operation.
    This removes the selected address.