Managing Product Ratings

Product ratings and comments submitted by registered customers in the storefront can be evaluated in Intershop Commerce Management and deleted if necessary. To manage ratings for a product:

  1. Locate the product for which you want to edit ratings.
    For details, see Locating Products.
  2. Click the name of the product.
    The General tab of the Standard Product dialog is displayed.
  3. Change to the Ratings tab.
    This displays all ratings that have been submitted for the product.
  4. Select a rating to view the comment.
  5. To delete a rating, select the check box for the rating and click Delete.
    Confirm the deletion when prompted.